Frequently Asked Questions

What is JangAI Platform?

JangAI is a platform that allows you to easily create and integrate an AI agent into your website without any coding.

How do I get started?

You can get started by logging in with your Google account on our login page.

Do I need any coding skills to use JangAI?

No, you do not need any coding skills. JangAI provides a no-code environment for creating and deploying agents.

How do I integrate the agent into my website?

Once you create and configure your agent, you will receive a code snippet. Simply copy and paste this snippet into your website's HTML.

What kind of analytics are available?

We provide a real-time analytics dashboard where you can track your agent's performance, including the number of interactions and user engagement.

What is the pricing structure?

We offer a free plan with a generous allowance of 1 Million Tokens (around 600k words). If you need more tokens, you can purchase additional tokens via our flexible packages.

What are tokens?

Tokens are used to process and generate responses. Your agent consumes tokens based on both the context and the response length.

How do I create an assistant?

You can create a new assistant through the "Create Assistant" modal, accessible from the "Create Bot" section. Enter the name, instructions, model, and desired features.

What is the AI Agent Builder and how do I use it?

The AI Agent Builder is a tool to assist in generating instructions for your assistant. Access it by clicking the "AI Agent Builder" button in the Create Assistant modal. Provide a prompt, select language preferences, add website URLs for context and then generate.

How does the "AI-Powered Assistant Instructions" feature work?

This feature uses AI to generate a set of instructions for your assistant. You can provide a prompt and optionally include website URLs to guide the assistant's knowledge base.

Can I add website URLs for context?

Yes, you can add up to 3 website URLs to provide the assistant with context for generating instructions. Use the "Add Website URLs" button in the "AI-Powered Assistant Instructions" modal to add them.

How can I enable email functionality for my assistant?

You can enable email functionality using the "Enable Mail Function" switch. When enabled, you must provide the email address the assistant will use to send emails.

What is "Guardrail Mode" and how do I enable it?

"Guardrail Mode" makes the assistant strictly follow instructions and limits unrelated queries. You can enable it using the "Enable Guardrail Mode" switch in the "Create Assistant" modal.

What assistant models are available?

Currently, the available model is "GPT-4o Mini". Select the model from the "Model" dropdown in the "Create Assistant" modal.

How can I customize the chat widget?

You can customize the chat widget through the "Integration Code" modal. You can customize the position, theme, primary color, icon, title, size, proactive chat options, and other appearance settings of the widget.

Where do I get the integration code?

The integration code is available in the "Integration Code" modal. After customizing the widget, you can copy the code and paste it into your website's HTML.

What customization options are available for the chat widget?

You can customize the position, theme, primary color, icon, title, size, proactive chat options, and other appearance settings of the widget.

What does proactive chat do?

Proactive chat allows a message to appear after a determined period of time. The text displayed and time before appearance can be adjusted.

How to change proactive messages

Through the "Integration Code" modal.